What if I ordered too many cookies?
In the event you over-order, do not panic! However, you will need to move quickly. Notify your Delivery Manager and/or Service Unit Manager IMMEDIATELY. These volunteers will assist you.
What if there is a damaged product?
If a customer is displeased and/or rejects a cookie order due to damage, recover the damaged product and replace it with an acceptable product.
Call your Delivery Manager and she will fill out the proper paperwork and, as soon as possible, replace the damaged product for you.
Always remember—customer satisfaction is the foundation of a successful program!
How many cookies should I order for a booth sale?
The best selling varieties are Thin Mints, Samoas, Tagalongs, Do-si-dos and Trefoils. The amount you sell at a Booth Sale can vary. Ask your Delivery Manager or the Cupboard Supervisor based on the time and location of your Booth Sale.
What is Swift Water using the money for?
The money raised from the cookie sale program is used to keep Swift Water Council operating in an efficient manner that provides girls with innovative programs. It also goes to maintain and develop our camp facilities, provide year-long activities for girls and towards financial aid so those activities are available to all who wish to participate. The money is also used for volunteer development and resources such as trainings, manuals, and staff support.
Approximately how many cookies will fit in my car?
Compact car - 30 -35 cases
Standard car - 45 -50 cases
Standard station wagon - 70 - 75 cases
SUV/Mini van - 100 - 150 cases
Standard pickup - 100 cases
Standard van - 150 - 200 cases
Amounts may vary depending on layout of vehicle and whether you remove the seats completely.
What Forms do
I need to turn in to my Delivery Manager?
Initial Paperwork:
T-2—page one and two
Final Paperwork:
T-1– Page 1
T-2—page 4
1 copy of validated deposit slips
Troop to Troop Transfer Form (if applicable)
Alert Form A and B (if applicable)
**
Please do not use staples to attach your paperwork.
